A Great Product
Has Reached The End Of Its Life !
A Touch Of Pepper®
A Touch Of Pepper® – A Touch Of Class
Upon confirmation of availability, proceed as follows:
- Provided the mill stopped working or no longer holds a charge, (a battery pack reaches the end of its life after around three to five years) and the mill has not any physical damage and has not been mishandled, then
- Remove the mill’s head and send the top part of the mill only (see photo)
- Use protective packaging to send the mill head to the address we will provide to you. (Please complete the form below)
- Please prepay the shipping costs. We will refuse any collect or bill to Selimex Inc. shipments!
- Upon receipt of the mill’s head, it will take us only a couple of days to insert a new battery pack before we can return the mill’s head. Note however that returning the mill’s head is contingent to the receipt of good payment.
- The only warranty we give is the proper functioning of the battery pack (90 days). Prior to shipping, we inspect that the mill head properly functions with out test mill.
- Should a mill not have worked for any other reason than needing new batteries, we will return the mill head upon your request and at your cost. We will also refund your payment, minus the cost for the return shipment.
For battery pack replacements, only the top of the mill (as shown) should be sent to us.
Payment options:
Except for battery packs, our business has no need for consumer purchase oriented payment options. You may pay us as follows: (kindly inform us on your preference and we will provide further instructions:
1) Cheque drawn on a Canadian bank (allow some time for bank confirmation of good payment)
2) Interact E-mail bank transfer (may work within Canada only, please check with your bank)
3) Bank transfer
4) PayPal